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Franchisor opens her new franchise business

When opening a franchise business, many prioritize profitability, location, and other tangible factors. However, protecting your investment with a proper insurance policy is a pivotal component of risk management that ensures the long-term success of your venture. While various franchise insurance policies can benefit franchise business owners, this blog will specifically focus on liability insurance.

What Is Liability Insurance?

Liability insurance is a policy that shields your franchise from the financial burden of lawsuits. A comprehensive policy safeguards you in case of legal actions due to injury or damage caused by your operations. It may be mandatory in your franchise agreement and can be valuable in cases of accidents, property damage, or libel. Your general liability insurance policy will cover legal costs, making it crucial for risk management and improving your eligibility for leases and contracts.

Liability Insurance Vs Franchisors Professional Liability

Understanding the distinction between liability insurance and franchisors' professional liability can be daunting for business owners. To help clarify matters, we will address some key questions: What precisely does each policy protect against, and what are the advantages and disadvantages of each?

Franchise liability insurance protects your business against third-party lawsuits alleging professional negligence or mistakes, including incomplete work and contractual promise failures. It covers legal expenses, even if the claim is invalid, giving peace of mind to franchise owners. Additionally, it safeguards against vicarious liability stemming from the actions of franchisees, as franchisors can be held liable for the actions of franchisees due to their degree of control.

Franchisors can also protect themselves from financial and legal liabilities by purchasing specialized insurance known as franchisors' professional liability insurance. This policy covers any errors, omissions, or negligence in managing their franchise system. It helps cover legal costs and settlements for claims made by franchisees, ensuring smooth business operations.

Here are some advantages and disadvantages of Liability Insurance and franchisor's professional liability insurance.

Liability insurance


  • Helps franchisees and franchisors manage risks associated with legal claims, such as personal injury or property damage claims. This can provide peace of mind to both parties.

  • Franchise liability insurance policies can often be customized to meet the specific needs and risks of individual franchise locations.

  • Protects against physical damage or injuries that may occur on your franchise property.


  • The cost of franchise liability insurance can be significant and may vary depending on factors such as the type of franchise, location, and coverage limits.

  • It's the franchisee's responsibility to obtain and maintain this insurance, which can be an added financial and administrative burden.

  • Does not cover any professional mistakes made by employees or during service delivery.

Franchisor's professional liability insurance


  • Offers protection for senior management of the franchisor and the franchisor entity itself.

  • Provides coverage against financial damage resulting from legal claims.

  • Shields against professional mistakes or negligence.


  • Franchisors' professional liability insurance is typically narrow in scope and may not cover other types of liabilities or risks faced by franchisees, such as general liability or property damage claims.

  • This insurance primarily benefits the franchisor and may not provide direct protection to franchisees who may still need their own liability coverage.

  • There is a potential for vicarious liability due to the actions of franchisees, as franchisors maintain some degree of control over franchisee operations.

6 Commonly Asked Questions About Liability Insurance for Franchises

When working with franchises, we receive a number of questions related to liability insurance. Here are a few of the most commonly asked questions—many of which you may have as well.

1. Who Needs Liability Insurance?

Liability insurance is a necessity for virtually all franchise business owners. It serves as a vital safety net, protecting your business from potential financial devastation in the face of lawsuits.

2. Who Requires Liability Insurance for Franchises?

The requirement for liability insurance can vary. In some cases, it may be mandated by law, while in others, it is a stipulation within the franchise agreement itself. In addition to franchise agreements and legal mandates, it's important to note that clients in certain industries may require a franchise to have a liability policy in place. It's always best to thoroughly research and understand all insurance requirements before entering into any business agreements.

3. How Much Does the Policy Cost, on Average, and What Affects the Price?

The cost of liability insurance can vary widely based on factors such as the type of franchise, its location, the coverage limits, and the deductible. On average, it is a manageable expense compared to the potential financial consequences of not having it.

4. How Much Coverage Does a Business Owner Typically Need?

The amount of coverage needed can vary based on factors such as the size and nature of your franchise. It's advisable to consult with an insurance professional who specializes in franchise insurance to determine the appropriate coverage level.

5. What Are Common Deductibles?

Deductibles typically vary, but they can range from a few hundred to a few thousand dollars. The range for a liability policy is usually between $500-$10,000. Opting for a high deductible could be costly if you don't reach the threshold, while a lower deductible may result in additional fees and a higher total cost for the policy.

6. What Are Some Common Policy Exclusions?

Policy exclusions can vary, but they often exclude intentional acts, criminal activities, and certain types of liabilities. It's crucial to carefully review your policy to understand any exclusions that may apply.

Liability insurance is a cornerstone of risk management for franchise business owners, providing protection against potential legal challenges, safeguarding your assets, and ensuring your ability to pursue growth opportunities. If you have further questions or require personalized guidance, don't hesitate to consult with a qualified insurance professional at Zinc —our team of experts can tailor a policy to meet your specific needs and circumstances.

Browse More Insurance News and Resources

Discover peace of mind with our extensive coverage choices and expert guidance. Our commitment to keeping you informed means you're always ahead of the curve when it comes to protecting what matters most. Browse our other blogs to gain further insight into other insurance coverage options.


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This blog post does not provide insurance advice and is intended for information purposes only. It is not a substitute for professional insurance advice from a licensed representative. Never ignore professional insurance advice because of something you have read in this blog post. Contact your licensed representative if you have any questions about your insurance policy.

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