MANAGING PARTNER
CHRIS SHAFFER
123-456-7890
info@mysite.com
FOUNDER/RETIRED
SETH ZAREMBA
123-456-7890
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HEAD OF SALES; TRUCKING
JOSH FREET
123-456-7890
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SALES; DIRECTOR OF STRATEGIC PARTNERSHIPS
STACIE WALLER
123-456-7890
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SALES; NATIONAL SALES DIRECTOR
SAMANTHA NEUGEBAUER
123-456-7890
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PRACTICE LEADER; WEALTH & HEALTH
KEVIN RUSCHER
123-456-7890
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SALES; COMMERCIAL INSURANCE, MEDICARE
JEFF EAGLE
123-456-7890
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SALES; PERSONAL INSURANCE
MARGARET LOVELL
123-456-7890
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CUSTOMER EXPERIENCE DIRECTOR
CINDY SPIKER
123-456-7890
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PERSONAL LINES TEAM LEAD
KIMBERLY PALMERTON
123-456-7890
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CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE
ALLIE ODEN
123-456-7890
info@mysite.com
CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE
AIMEE GEBEAU
123-456-7890
info@mysite.com
CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE
WHITTNEY MURPHY
123-456-7890
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CUSTOMER EXPERIENCE; COMMERCIAL INSURANCE
SABRINA NEWLAND
123-456-7890
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RATING ASSOCIATE
HANNAH LONG
123-456-7890
info@mysite.com
MARKETING & COMMUNICATIONS MANAGER
COLE SHUPE
123-456-7890
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MEET OUR TEAM
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CREATIVE
In search of better outcomes, Zinc takes contrarian views to the industry. We create first-mover opportunities and solutions for our co-workers, customers, and carriers.
CUSTOMER-EXPERIENCE DRIVEN
Zinc cares how it feels to be a co-worker, customer, and carrier partner. Customer experience drives every decision...period. It creates a unique customer experience, informs carriers in ways no competitor can, and focuses our decision on co-worker quality of life inside our culture.
EQUIPPED
Our people will always have an automation advantage. Automation advantage creates abilities around customer experience, communication, carrier integration, and profit that can’t be ignored.
TRANSPARENT
Zinc is an aggregation of coworker, customer, and carrier behaviors. Outcomes and insights are owned by everyone. Visibility and access to information garners fast trust and Zinc runs on trust.
GRITTY
We get dirty and we get it done. Nobody at Zinc fears bloody knuckles in the pursuit of behaviors that reward customers, co-workers, and carriers.
ZINC CREATES OPPORTUNITY bY UNUSUAL AND IMAGINATIVE ACTION
WE ARE ATOMIC
Zinc began as a man selling insurance out of a small office in 2008. Today, it’s an agency building a new way to work with and for people. It’s sort of rooted in art and chemistry - which is what we’re about.
THE ART IN EVERYTHING
Most agree that their first visit to our agency is typically disorienting. The combo of product and environment doesn’t initially make sense. That feeling may be a result of the perhaps even stranger combination of product and people. Many of the folks here are accidental to the industry, and it shows.
Fast forward: Something happened as we developed an important partnership in connection with our artist insurance program. In this process we mused over where business and art intersect, why and how they should - and we came to an important realization: art is not simply a part of what we do; it’s everything that we are. It both defines and distinguishes us. And it’s a big part of what makes us atomic.
PRACTICAL CHEMISTRY
As defined (and to refresh), chemistry is about substances; the way they interact, combine, and change - and the use of these processes to form new substances.
The application: our core substances are our employees, partners, and customers. We’re looking at how these interact, combine, and change - and then using those processes to form a new way of serving insurance. This new ‘substance’ thrives in the space between people and technology.
It's well established that tech has the potential to improve products and services. But it’s important to use it with eyes wide open to its vital dependency: it needs people. And presently, people need it. So our substance lies between the two, working to optimize the chemistry of that space.
Practically, it comes down to this: we are sharply focused on customer experience, the people and technology required to make it great, and developing it in a way that is artfully human. We are customer-coded, for life.
ATOMIC PARTICLES
This gets to the bottom line. All of the above requires a proper degree of confidence, courage, and corresponding self-awareness. Without the latter, the former are liabilities.
Nosce te ipsum. Socrates said that people make themselves appear ridiculous when they are trying to know obscure things before they know themselves. We’re not beyond appearing ridiculous quite yet - but in order to have genuine success in all of this endeavor we are tethered to his maxim in this way:
We are true to our core and refuse to conform; we accept risk, explore the uncharted, challenge assumptions, and are unapologetically us. We are ZINC. We are ATOMIC.
